PRIVACY POLICY – TRUTUTORS

Effective Date: 7 May 2026

Welcome to TruTutors. At [https://www.trututors.com](https://www.trututors.com), we value the privacy and security of our students, parents, tutors, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you use our online education platform and services.

1. Information We Collect

Personal Information

Full name
Email address
Phone number
Student age/class details
Parent/guardian information (if applicable)
Billing and payment details

Technical Information

IP address
Browser type
Device information
Login activity
Cookies and usage data

Academic Information

Class performance
Assignments and assessments
Attendance records
Session recordings (if applicable)

2. How We Use Your Information

We use the collected information to:

Provide online classes and educational services
Manage student enrollments and schedules
Process payments
Improve learning experience and platform performance
Communicate important updates
Provide customer support
Maintain security and prevent fraud

3. Payment Policy

All course fees must be paid in full prior to the commencement of classes.
Students will only be granted access to classes after successful payment confirmation.
TruTutors follows a strict no refund policy.
Once the payment has been made, it is non-refundable and non-transferable under any circumstances.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share information with:

Tutors and instructors for educational purposes
Payment gateway providers
Legal authorities when required by law
Technology partners assisting in platform operations

5. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, misuse, or disclosure.

6. Cookies

Our website may use cookies and similar technologies to improve user experience, track website usage, and personalize content.

7. Children’s Privacy

For students under 18 years of age, parental or guardian consent may be required before enrollment.

8. Third-Party Services

Our platform may contain links or integrations with third-party services such as video conferencing platforms, payment gateways, and learning management tools.

9. Changes to This Privacy Policy

TruTutors reserves the right to update or modify this Privacy Policy at any time without prior notice.

10. Contact Information

TruTutors
Email: hr@trututors.com
Website: [https://www.trututors.com](https://www.trututors.com)